Shipping Policy

 

This Shipping Policy describes how orders are processed, shipped, and delivered for products purchased from AstroBrew Inc, including pre-order products.

 

1. Order Processing

·       Orders are processed after payment is successfully received.

·       For pre-order items, shipping begins only after manufacturing, quality assurance, and fulfillment are complete.

·       Estimated shipping timelines are provided in good faith but are not guaranteed.

·       Customers will receive a confirmation email and tracking information once the order ships.

 

2. Shipping Origin

 

All orders ship from fulfillment centers located in the United States unless otherwise stated.

 

3. Domestic Shipping, United States

 

We ship to all 50 U.S. states and Washington, D.C.

 

Carriers: UPS, FedEx, USPS

Transit Time: 2 to 7 business days after shipment, depending on service level and destination.

 

4. Shipping to Canada

 

We ship to all Canadian provinces and territories.

·       Orders are shipped via international ground or expedited air services.

·       Customers are responsible for any applicable duties, taxes, or brokerage fees unless otherwise stated at checkout.

·       Transit time typically ranges from 5 to 10 business days after shipment.

 

5. International Shipping

 

We ship to most international destinations.

·       International delivery times vary by country and carrier, typically 7 to 21 business days.

·       Customers are responsible for all customs duties, import taxes, VAT, and clearance fees.

·       We do not mark shipments as gifts or undervalue goods.

 

6. Shipping Rates

 

Shipping rates are based on package weight, dimensions, destination, carrier pricing, fuel surcharges, and handling costs. Rates below are estimates and may vary slightly at checkout.

 

Assumed Package Specifications:

Weight: ~6 lbs

Dimensions: 13 x 15 x 6 inches

Dimensional Weight Class: 10 to 12 lb billed equivalent depending on carrier

 

Shipping Rate Table

Destination	Service Level	Estimated Transit Time	Estimated Cost
United States	Standard Ground	4 to 7 business days	$18 to $25 USD
United States	Expedited	2 to 3 business days	$35 to $50 USD
United States	Express	1 to 2 business days	$60 to $80 USD
Canada	Standard International Ground	5 to 10 business days	$35 to $55 USD
Canada	Expedited International	3 to 5 business days	$55 to $75 USD
International Zone 1 (UK, EU, Australia)	Economy International	7 to 14 business days	$65 to $95 USD
International Zone 1 (UK, EU, Australia)	Express International	3 to 6 business days	$95 to $140 USD
International Zone 2 (Asia, South America)	Economy International	10 to 21 business days	$85 to $130 USD
International Zone 2 (Asia, South America)	Express International	4 to 8 business days	$130 to $180 USD

7. Customs, Duties, and Taxes

·       International shipments may be subject to customs inspections.

·       Duties, VAT, GST, and import taxes are the responsibility of the recipient.

·       Refusal to pay customs fees may result in shipment abandonment, and no refund will be issued.

 

8. Address Accuracy

 

Customers are responsible for providing accurate shipping information.

·       We are not responsible for delays, losses, or additional costs due to incorrect or incomplete addresses.

·       Reshipment fees may apply if a package is returned due to address errors.

 

9. Lost or Delayed Shipments

 

If your shipment is delayed beyond the carrier’s standard delivery window or appears lost, please contact us at [support email].

 

We will assist with carrier claims where applicable, but delivery timelines are ultimately governed by the carrier.

 

10. Shipping Restrictions

 

We do not ship to P.O. boxes for large or high value items. Some countries may be excluded due to carrier limitations or regulatory restrictions.

 

11. Policy Updates

 

We reserve the right to modify this Shipping Policy at any time. The policy in effect at the time of purchase will apply to your order.